Terms & Conditions

1. Introduction

By accessing or purchasing products from our site, you agree to be bound by these Terms & Conditions. Please read them carefully. These terms apply to all users, including guests and registered customers, who engage in transactions on this site.

2. Definitions

Merchant: The owner and operator of this online store, responsible for the products and services provided.

Products: Both non-physical and physical items offered by the Merchant, including but not limited to, downloadable files, software, other electronic content, and tangible goods.

User/Customer: Any individual who accesses or uses this site or makes a purchase.

The Store: This online store, operated by the Merchant.

3. Ordering Process

By placing an order, you agree to provide accurate information, including payment details, and to promptly update any information if changes occur.

4. Shipping Process

Not applicable. No shipping - all products are digital downloads delivered instantly via email/account access after purchase completion.

5. Pricing and Payment

Payments can be made using the methods displayed on the checkout page. Prices are subject to change without notice and you will be charged the price shown at checkout. Additional fees, such as taxes or otherwise, may apply and will be indicated during the checkout process.

6. Ownership and Licensing of Products

All products are sold for use solely by the party that purchases them, whether an individual or a business. Purchasing a product grants a limited, non-transferable license to download and use the product exclusively for the purchasing party. Redistribution, resale, or modification of any content purchased from the Store is strictly prohibited.

7. Liability and Disclaimers

The Store and the Merchant are not liable for any indirect, incidental, or consequential damages related to the use or inability to use products. Products are provided “as is,” without warranties of compatibility with specific devices or software. In cases of physical product damage or discrepancies, please contact us promptly for resolution.

8. Intellectual Property Rights

All content on this site, including text, graphics, logos, and products, is the intellectual property of the Merchant or its licensors and is protected by applicable copyright laws. Unauthorized reproduction or distribution of any content is prohibited.

9. Changes to Terms

The Store reserves the right to update these Terms & Conditions at any time without notice. It is the responsibility of the User to review these terms periodically. Continued use of the site constitutes acceptance of any revised terms.

10. Refunds

Standard for digital goods: No refunds after download/access due to immediate delivery and non-returnable nature of digital files.

11. Contact Information

For questions or assistance with your order, please contact the Merchant via email support@townbrooktales or the contact page.